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Microsoft Exchange 2010 SP1 not yet supported by RIM BlackBerry Enterprise Server (BES)
The current version of RIM BlackBerry Enterprise Server BES 5.0.2 MR1 does not support the Service Pack 1 for Microsoft Exchange 2010 (MS Exchange 2010 SP1).
Maybe the support will be in BES 5.0.3 ( BES 5.0 SP3). Special you will get problems with calendering It is possile that the users will loose the calendar on the BlackBerry Smartphone.
There is at this moment Sept 23, 2010 no time frame when Exchange 2010 SP1 will be supported (Exchange 2010 without the SP1 is supported).
Best Regards,
Bob Hillesum
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Knowledge base article:
Calendar items disappear from BlackBerry smartphones after applying SP1 to Microsoft Exchange Server 2010
Overview
Calendar items disappear from BlackBerry® smartphones after Service Pack 1 is applied to Microsoft Exchange Server 2010.
This can be determined using the following log lines:
Example from the BlackBerry Cal helper (CALH) log:
Code:
[40000] (07/29 11:45:07.213):{0x73C} {user01@example.com} Service::GetCalendarItemSourceKeysAndGoids found 0 in calendar
[40000] (07/29 11:45:07.447):{0x73C} {user01@example.com} Service::GetCalSyncItemsToDelete found 512 to process
[40000] (07/29 11:45:07.463):{0x73C} {user01@example.com} Service::GetInactiveCalSyncItems will delete 159 items
[40000] (07/29 11:45:07.838):{0x73C} {user01@example.com} Service::GetInactiveCalSyncItems found 333 inactive items
Corresponding BlackBerry Mailbox Agent (MAGT) log:
Code:
[40740] (07/29 11:45:07.181):{0x854} {user01@example.com} Starting calendar deleted rescan
[40000] (07/29 11:45:07.181):{0x854} {user01@example.com} UserControl::FindAndQueueAllCalendarDeletes - Getting inactive cal sync items
[40000] (07/29 11:45:07.838):{0x854} {user01@example.com} UserControl::FindAndQueueAllCalendarDeletes - Found 333 items
[40741] (07/29 11:45:07.869):{0x854} {user01@example.com} Calendar deleted rescan completed
Environment
BlackBerry® Enterprise Server 5.0 SP2 for Microsoft• ® Exchange
• Microsoft Exchange Server 2010 SP1
• DT 775901
• DT 788164
Cause
In Microsoft Exchange Server 2010 SP1 the Default Client Throttling Policy values have changed
resulting in the max EWSFindCountLimit being set to 1000.
Resolution
Create a new BlackBerry Enterprise Server policy using the Microsoft Exchange Management Shell
using the following steps:
1. On a computer that hosts the Microsoft Exchange Management Shell, open the Microsoft
Exchange Management Shell.
2. Type New-ThrottlingPolicy BESPolicy.
3. Type Set-ThrottlingPolicy BESPolicy -RCAMaxConcurrency $null -EWSFindCountLimit $null -EWSMaxConcurrency $null.
4. Type Set-Mailbox "BESAdmin" -ThrottlingPolicy BESPolicy.
http://www.blackberry.com/btsc/KB23949
Best Regards
Bob Hillesum
© 2012 Created by Bob Hillesum.
